Refund policy

we do not offer returns or exchanges on any items. (Including customs)

Most items are made to order, which is why we do not allow returns or exchanges unless it is a mistake on our part. All sales are final.

we do not offer cancellations on orders within our 14 day turnaround (does not include weekends or holidays)

Once Back in the Barn delivers to the post office, the package is no longer our responsibility. Please contact the local post office for your package.

If your order is returned to Back in the Barn due to an insufficient address, you will be required to pay the shipping back and provide a new address to send your order to. 

My T-shirt is damaged/incorrect. What should I do?

Please send pictures and your order number to back.in.the.barn.boutique@gmail.com so we can determine what the next step will be. Rest assured you will receive exactly what you ordered!

Can you add a discount to my order? I forgot it at checkout. 

We cannot go back and discount orders. Please ensure that all codes are put in before hitting submit order.

USPS is sending my order back to you, can you please mail it back?

Yes, we will mail your order back to you. The customer will be responsible for providing a new shipping address. Customers will also be responsible to pay for the package to ship back to them if they originally had free shipping.